TERMS OF SALE This Website; www.theabodecollections.com; hereinafter referred to as “the website” is operated by Abode (HUK) Ltd, hereinafter referred to as “Abode”.
PERSONAL INFORMATION It is important that you keep your personal information up to date with us. Failure to do so may prevent the completion of your orders and delivery of items. Abode cannot be held responsible for failure to fulfill an order due to these circumstances.
Consequently, if delivery of items is made to an incorrect postal address due to it not being updated by yourself, Abode cannot be held responsible and any costs incurred to resolve the issue will be payable by yourself.
PRODUCTS Each product offered for sale on the Website can be viewed with photographic images along with the unit price, colours and different sizes (where relevant). All product images used on the Website are for illustration purposes only. Products may differ from the image provided in some circumstances. Every effort is made to ensure that the descriptions of goods on our website and any literature is correct at the time of print. Where the descriptions are inaccurate we will take all reasonable steps to notify you if you place an order for such an item.
Whilst Abode constantly adopts measures to ensure that photographs displayed on the Website are faithful reproductions of original products, some variations are always possible, especially in relation to colour resolution. Abode shall not be liable for any inadequacy of the graphic representations of products displayed on the Website.
Goods available in a specific colour, pattern or design are sold subject to stock availability and Abode may substitute the goods with newer items or items of comparable quality or better quality; alternative colour; pattern or design. All weights, measurements and specifications quoted by us are nominal and subject to small differences from the manufacturer during the production process.
Abode reserves the right to amend any specifications of any goods for sale without any prior notice, but will notify you of any changes if you place an order for such items. You will then be offered the opportunity to cancel the order at this time in respect of the goods that have been changed only.
PRODUCT AVAILABILITY You acknowledge that stock of the products offered by Abode through the Website are limited, and are subject to availability at all times.
Where a product is unavailable, Abode will notify you by email within 2 days of your order being placed, offering the option to buy an article of the same kind as the unavailable item or cancelling the Order. If you choose to cancel the Order, you will not be charged with any amount. If the charge has already been made, you will be promptly refunded.
PROMOTIONAL CODES Once an order has been placed, we are unable to retrospectively apply a promotional code to your order. If you place an order without correctly applying the promotional code, we will be unable to reimburse you the discount once the order has been placed. If you are having any difficulties in applying a promotional code or believe the code to be faulty, please contact us at firstname.lastname@example.org
FLASH SALES Occasionally, we may feature timed sales, offers or promotions on the website, during which certain exclusions may apply.
ORDERS We will accept orders made online at www.theabodecollections.com only. You are seen to have placed an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
To view selected items and the total price of your order, click on the shopping cart icon to take you to your order summary.
Abode are not bound to accept any order received. Once you receive a delivery date confirmation then this is acceptance that your order has been approved.
Any errors made by our suppliers in delivering incorrect stock to us for your order, may have an affect on delivery of your order to yourself which we do not accept any liability for any inconvenience caused as a result of this.
We can take up to 5 working days to process and deliver your order. This will be longer with regards to furniture and made to order items. You should be mindful of this when placing your order.
PRICES Abode reserves the right to issue new prices on any product at any time without prior notice. The price listed on the website at the time your order is made, is the price which will remain payable. All prices at www.theabodecollections.com are inclusive of VAT, which is charged at the standard rate of 20%.
If a pricing error has been made, we reserve the right to suspend your order and to contact you to ask whether you wish to continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price.
You must pay for all items bought at www.theabodecollections.com in full before they are dispatched for delivery. Where we charge separately for packaging, carriage, insurance and other relevant charges, the appropriate rates are set out in our within our Delivery Policy.
TERMS OF PAYMENT Abode accepts credit card or PayPal payments only. Credit cards accepted are those specified on the Website. No additional charge is made to customers for credit card payments.
For credit card payments, you confirm that you are the holder of the credit card used for the purchase and that your name is that which is indicated on the credit card. Credit card payments will only be charged after:
* the credit card details have been verified,
* authorisation to debit the card has been received from the credit card issuer
For PayPal payments, you confirm that you are the holder of the PayPal account used for the purchase.
Purchased products are only dispatched following verification by Abode that full payment has been made, either through receipt of authorisation from the bank to debit the card, or notification of transaction success in case of PayPal payment. If one or more of the products are not available, the total value of the purchase will still be debited.
CURRENCY Purchases will be completed in Pounds Sterling. Your bank or credit card provider will determine and apply the current exchange rate and may charge you administration costs for any foreign currency conversions. Please contact your bank or credit card provider before making a purchase to ensure you are aware of any such costs.
PAYMENT PROBLEMS If, for any reason, there is a problem with collecting payment from your credit / debit card or PayPal account after we have confirmed receipt of your order, we will not be obliged to dispatch your order.
If your payment is declined and you are sure you are using a valid form of payment, please try again or use a different payment method.
ORDER REJECTIONS Abode reserves the right to reject orders placed, where:
* goods are not available
* we cannot obtain authorisation for payment
* there has been a pricing or product description error
* litigation is pending in relation to a previous order, in which case no order must be understood as accepted by Abode
* a breach to the general terms of sale during previous purchases of products from the Website has been committed
* a customer intends to purchase the products for purposes related to their own or others' business or professional activities, or fail to operate on the basis of an actual and genuine interest in the purchase of the products ordered
* a customer displays an abusive manner
* a customer has been involved in fraudulent activities of any kind.
In such cases, an order will be understood as void and without effect and an email from Abode will be sent indicating the rejection of the order. Abode will inform you where an order has been rejected within 2 days of the date of actual receipt of the order and shall refund any sums already charged.
ORDER ACCEPTANCE We will not accept your order until such time that you are emailed to say that the products you have ordered have been dispatched or are in respect of any services begun. Once you receive such an email, we will be contracted to you, and your contract will be concluded upon delivery of the products or completion of the services.
Any products or services on the same order that we have not yet confirmed via email will not form part of that contract and will form part of a separate contract when the remaining products have been dispatched or, in respect of any services, begun.
Once an order is accepted by us, it may no longer be modified or cancelled, except in the cases expressly provided for in these General Terms.
Your order will be processed by Abode only if the entire purchase procedure has been correctly completed without any error message from the Website.
Full details of all transactions are recorded on the Website. In the event of a dispute in relation to a transaction concluded through the Website, this data recorded shall serve as full proof of the transaction.
PRODUCT SPECIFICATIONS You are required to check the goods on delivery to ensure that they correspond to items ordered and that they do not have any production defects or are damaged.
In the event of a production defect, you are entitled to have the product replaced, if such defect is confirmed to Abode within 30 days of the date of delivery by email to email@example.com.
FURNITURE PRODUCT SPECIFICATIONS Leather products are made from quality natural leather, and therefore, each product will have its own unique characteristics. Anilines, in particular, will bear traces of the animal’s life such as scars, growth lines and will vary in shade and colour across the hide. These are not faults and simply add to the individuality of the furniture. There are many different types of leather.
All wooden furniture, whether solid or veneered can naturally vary in grain and colour. Solid wood, in particular, will bear the hallmarks of tree growth and may display knots, unevenness across the timbers and minor surface irregularities. These are natural inherent characteristics and should not be a cause for concern.
Please ensure that you choose the correct type of upholstery fabric for your lifestyle and match its intended use and location. Many upholstery fillings require daily maintenance in order to keep your furniture looking at its best.
Proper care and maintenance will prolong the life of your furniture.
CANCELLATION If you wish to cancel your order you can notify us by email at firstname.lastname@example.org before we have dispatched the goods to you. Where goods have already been dispatched to you, you can return the goods to us in accordance with the return policy. Any wish to cancel your order must be made within 14 days of receipt of your total order.
Provided you have notified us on the returns form that you wish to cancel your order, and the returned product also meets the terms of Our Returns Policy, you will be entitled to a full refund including delivery charges if applicable.
We are unable to provide a refund of the delivery charges where only part of your order is being cancelled.
WARRANTIES Items sold at www.theabodecollections.com are sold as is. We make no representations or warranties of any kind, express or implied, in connection with these terms of sale or the Website, except in such cases where warranties are not legally excludable.
TITLE OF GOODS All items shall remain the property of Abode until Full purchase price of the goods has been made and you have received the goods.
LICENCES You are granted a limited, revocable, and non-exclusive licence to access and make personal use of all content available on the Website, including, but not limited to, text, graphics, logos, buttons.
This limited licence does not include the right to:
* frame or utilise framing techniques to enclose the entire or a portion of the Website
* modify or download the Website or its contents (except as is necessary to view content)
* make any use of the Website or its Content other than personal use
* collect account information for the benefit of another party
* use any meta tags or any other "hidden text" utilising our name or the Trademarks
* use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden on our infrastructure.
QUOTATIONS Abode reserves the right to amend any errors or omissions made on any product quotations provided.
LIABILITY Abode is a reseller of products produced by third parties, which limits the scope of our liability to you in relation to the quality, nature and/or condition of goods.
Where any liability is accepted by us, our only obligation shall be one of the following:
* To make good any short or non-delivery
* To replace any goods found to be damaged or defective
* Credit the value of such goods against any future invoices
* Refund the cost paid for the goods
Whilst we take all reasonable steps to ensure that your order and subsequent transactions are conducted via a secure online link, we are not responsible for the operation of the secure link and consequently we will not, unless we are negligent, be liable for any loss you suffer if a third party obtains unauthorised access to any information you provide via such link.
Our aggregate liability to you whether for negligence, breach of contract, misrepresentation or otherwise shall not in any circumstances exceed the cost of the defective, damaged or undelivered goods which give rise to such liability, as determined by the net price invoiced to you in respect of any incidents or series of incidents.
Abode and any of it’s officers, directors, employees, shareholders or agents, exclude all liability and responsibility for any kind of loss or damage that may result to you or a third party, including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
SERVICE ACCESS While we endeavour to ensure that our Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
You are prohibited from posting or transmitting to or from this Website any material that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; which
* constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world
* is technically harmful (including, without limitation, computer viruses, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
* constitutes hacking
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone in relation to the above.
SUBMISSIONS Any solicited or unsolicited enquiries, feedback, suggestions, ideas or other information you provide us hereinafter referred to, as "Submissions" will be treated as non-proprietary and non-confidential.
You also acknowledge that your submission may not be returned and we may use your Submission, and any ideas, concepts or information contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with your claims to any rights in any Submission.
When you transmit, upload, post, email or otherwise make available data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials on the Website, you are entirely responsible for such content. Such user content constitutes a Submission. This means that all third parties, and not we, are entirely responsible for all content that they post to the Site.
We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of user content. You understand that by using the Site, you may be exposed to user content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any content, including, without limitation, for any errors or omissions in any content, or for any loss or damage of any kind incurred by you as a result of the use of any content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any content and we reserve the right to change, condense, or delete any content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
JURISTICTION Your use of this Website and any purchase by you of any goods from Abode shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.
TRANSFER OF RIGHTS You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions. If any of these terms and conditions are found by any court of jurisdiction to be invalid, this will not affect the validity of the remaining provisions, which shall continue to have full force and effect. Only the parties to these terms and conditions may seek to enforce them.
INTELLECTUAL PROPERTY RIGHTS All website content, design, text, graphics, the selection and subsequent arrangement of, software and all other materials at www.theabodecollections.com site are the property of Abode. All rights are reserved.
Neither the Content or any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our written consent.
DISCLAIMER Except in cases of gross negligence, Abode will not in any manner be held liable to you for indirect or consequential damages that may be caused as a result of the purchase of products on sale through the Website.